FAQ
How many regular models are in stock?
Dear customer, regular models such as 60W/90W/200W are in stock at 30-50 units/style, while models above 500W are in stock at 10-20 units/style. Insufficient inventory will be indicated on the product page, and restocking will take 3 days to arrive
Is there a wholesale price for buying multiple units?
Some customers can sign an annual contract (with a one-year insurance coverage) for bulk purchases. For specific details, please consult customer service
What equipment can a 6W low-power motor drive?
Dear, 6W is suitable for small equipment such as micro conveyor belts (width ≤ 10cm), small coding machines, laboratory mixers, and can operate normally with a load of ≤ 0.1kg
Can motors be used for export equipment?
Sure, there is a CE certified version that is compatible with 110V/60Hz (European and American) and 220V/60Hz (Japanese and Korean) voltages. An English manual can be provided for worry free export
How much does a 200W reduction motor weigh?
Dear customer, the 200W vertical model weighs 5.8kg, the horizontal model weighs 6.5kg, and the brake equipped model weighs 7.2kg. Logistics (such as Aneng) can be sent, and free shipping is available for more than 10 units
Is this motor suitable for lifting machines?
Suitable for customers, the lifting machine comes with a reinforced shaft (diameter 20mm) that can withstand 100kg of tension. It is equipped with a brake function to prevent lifting objects from slipping off, and is commonly used in many warehouses
Can you provide the installation dimension diagram of the motor?
Sure, please inform us of the specific model (such as CV200-10S). Customer service will send CAD dimension drawings within 1 minute, including parameters such as hole spacing (such as 100 × 80mm) and shaft diameter (such as 15mm)
Is it normal for the casing to heat up when the motor is running?
Dear, it is normal for the shell temperature to be ≤ 70 ℃ (not hot to touch). If it exceeds 70 ℃, it may be an overload and needs to be replaced with a high-power model. Our motor has overheating protection (automatically shuts off when it exceeds 120 ℃)
What size of circuit breaker is required for a 1.5KW motor?
Dear, the rated current of the 1.5KW 380V motor is 3.2A. It is recommended to equip it with a 10A circuit breaker (choose Chint/Delixi brand) to avoid overload tripping. Customer service can send a configuration list
Do your motors have 3C certification?
Dear, all DPG motors have 3C certification (certificate number XK06-014-00289) and can provide electronic certificates, which comply with industrial equipment safety standards and can be used with confidence
Which is better, DPG motor or regular motor?
DPG motor is a deceleration motor with a built-in deceleration mechanism and a large output torque; Ordinary motors have low torque (such as only 0.58N · m for 90W), requiring a reducer. Choosing DPG is more worry free
Is there installation guidance after purchase?
For some customers, each machine comes with a paper installation manual (including size drawings), and you can also ask customer service for installation videos. You can learn in 3 minutes, and for complex equipment, remote guidance can be provided (via WeChat video)
Can this motor rotate in both forward and reverse directions?
Sure, dear. Swap any two live wires for a three-phase motor, and swap the capacitor wiring for a single-phase motor (customer service can send a wiring diagram). Switching is seamless and supports frequent forward and reverse rotation (≤ 10 times/minute)
What is the difference between a deceleration motor and a regular motor?
Dear, the deceleration motor is a combination of a motor and a reducer, which can be directly installed into the equipment; Ordinary motors require an additional reducer, which is difficult to install and costs an extra 100 yuan. Choosing an all-in-one model is more cost-effective
What is the protection level of the motor?
Conventional IP44 (dustproof and waterproof), suitable for workshop environments; If you need IP54 (dustproof and waterproof) model, please note and add 20 yuan/unit for outdoor equipment
Do DPG motors need regular refueling?
Dear, the factory has added long-acting lithium based grease (3 #), which does not require refueling within 1 year of normal use. After 1 year, simply remove the bearing cover and add 1-2ml, avoiding frequent maintenance
What is the torque of a 90W reduction motor?
Dear, the default reduction ratio of the 90W motor is 2.8N · m at 1:10 and 5.6N · m at 1:20. Please inform us of the required torque for the equipment, and our customer service can help you calculate the appropriate reduction ratio
Can I customize motors with special power?
Sure, dear. Customized power range of 6W-5.5KW, such as 300W for special voltage (110V), requires a 50% deposit in advance, with a period of 10 days. The final payment can be made after the acceptance is qualified
How many years can DPG motors last?
Normal use (8 hours per day) can last for 5-8 years. The coil is made of pure copper wire (not aluminum wire), with good heat dissipation and a lifespan 60% longer than ordinary motors
Is there a loud noise when the deceleration motor is running?
Dear, using precision helical gears (error ≤ 0.02mm) and silent bearings, the operating noise is similar to normal speaking noise (≤ 55dB), and it will not disturb workshop workers
CONTACT US
Address: No. 18 Zhenzhong East Road, Jiashan County, Jiaxing City, Zhejiang Province, China
Postal Code: 314100
Phone: +86 13819098967
Email: johnson@semwheelchair.com
Email: wlc1379@163.com
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