SERVICE
SERVICE

Invoice System

Delivery Process

After-sales Service

Delivery Method

Delivery Method

Shipping and delivery policies
Ⅰ. Order processing and delivery
Once your order is successfully placed and payment is confirmed (including online payment and cash on delivery options), we will process and ship your order within the agreed delivery time.


Ⅱ. Shipping area and price
We offer shipping to the following regions:
International: Selected countries worldwide (see Section 4 for details)
The shipping fee is calculated based on the actual weight (in kilograms) of your order. Any order weighing less than 1 kilogram will be charged as 1 kilogram. For orders weighing over 30 kilograms, we recommend using shipping to obtain higher value.


Ⅲ. Delivery time
Please note that the delivery time needs to be confirmed with our company and may be affected by customs clearance, weather conditions, or other unforeseeable circumstances.


Ⅳ. International shipping
We currently ship to most countries around the world.
For international orders:
The shipping fee is calculated based on the destination country, package weight, and shipping method at checkout
Remote international areas may require additional surcharges
The customer is responsible for all import tariffs, taxes, and customs fees levied in their destination country
Delivery time varies by destination


Ⅴ. Transport carrier options
For international orders, we collaborate with major global carriers including DHL, FedEx, UPS, and EMS.
If you have a preferred freight carrier, please contact our customer service team before placing an order, and we will do our best to meet your requirements.


Ⅵ. Address Change
We understand that you may need to modify your shipping address after placing an order. If your order has not yet entered the processing stage, we will fulfill the address change request.
However, once your order is processed or sent, we are unable to make any changes to the shipping address or recipient information.


Ⅶ. Delivery issues
If your order cannot be delivered, the reasons are as follows:
The shipping address provided by the customer is incorrect or incomplete
The recipient information is incorrect
Unauthorized address changes requested by customers after processing orders